RETURN & REFUND POLICY All returns and exchanges are subject to the following guidelines: To be eligible for a return, your item must be unused and in new condition. All items should be returned as they were shipped. There are certain situations where only partial refunds may be granted (if applicable), such as an item not in its original condition, being damaged, or missing parts for reasons not due to our error. All orders are charged a non-refundable original shipping fee. •Return Window: Items must be returned within 30 days of the original purchase date. •Return Condition: Items must be returned in their original condition, unworn, and with all tags attached. •Return Shipping: The customer is responsible for all return shipping costs. We recommend using a trackable shipping method. •Refunds: Once we receive your returned item and inspect it, we will process your refund. Refunds will be issued to the original form of payment. Please note that it may take up to 10 business days for the refund to appear in your account. •Gift cards are the final sale. •The receipt must accompany all returns. •Items marked with final sale or clearance are ineligible for return or exchange. All returns can be mailed to: 979 County Highway A Edgerton, WI 53534 RETAIL STORE RETURN: Returning a purchase to our retail location? NO PROBLEM! Please bring in your items within 30 days of the purchase date in the condition they arrived in. We ask that you have your order number and receipt ready for us so we can expedite your refund. REFUNDS Once your return is received and processed, you will receive an email notification, and your refund will be issued. Please allow up to 10 business days for your return to be processed after it arrives at our facility. Important: •We are not responsible for lost or damaged return shipments. •Please retain your proof of purchase for all returns. •We reserve the right to refuse returns that do not meet these criteria. If you received an incorrect or damaged item, please contact us immediately. If you have any questions about our return policy, please contact our customer service team below.